Site Logo E-PROJECTTOPICS

DYNAMIC INFORMATION TECHNOLOGY CAPABILITIES (DITC) AND ORGANISATIONAL PERFORMANCE: THE MEDIATING EFFECTS OF PROCESS IMPROVEMENT

(A CASE STUDY OF KADUNA STATE)


📑


Presented To


Administration Department

📄 Pages: 94       🧠 Words: 12010       📚 Chapters: 5 🗂️️ For: PROJECT

👁️‍🗨️️️ Views: 299      

⬇️ Download (Complete Report) Now!

ABSTRACT

Since the aftermath of global financial crisis in 2008, and its subsequent effect on the Nigeria financial sector, relentless competition drive banks to constantly adapt, reconfigure and renew, their core processes and capabilities in responses to market changes so as to improve performance. These routine activities are in line with the notion of dynamic capabilities (DC) in both theory and practices. However, there are still arguments on the mechanisms to which DC relate to organisational performance. Some studies established no significant relationship between DC and organisational performance, others reported that such relationship only exist through a chain of intermediate variables. Consequent upon these, the objective of this study is to examine the relationship between Dynamic Information Technology Capabilities (DITC) and organisational performance, and the mediating effect of process improvement on the relationship between DITC and organisational performance of banks. Also, to determines the best DITC predictor variable on the relationship thereof. The study adopted descriptive and correlation research design. Data was collected from the respondents at a point in time using cross sectional survey research design. The data was analysed using descriptive statistics, and correlation. Multiple regressions was used to test the hypotheses formulated, and the findings revealed that there is a significant positive relationship between DITC and organisational performance of banks in terms of marketing and customer services delivery in branches. The most significant positive relationship was found between IT infrastructure flexibility, followed by IT personal expertise, and then IT management capability. On the mediation test this study revealed that process improvement significantly mediated the relationship between DITC and organisational performance. Individually this mediation is higher in terms of knowledge creation, IT personnel expertise and IT management capability. However, IT infrastructure flexibility did not mediate the relationship between DITC and organisational performance. It is recommended that bank managers should invest in terms of money, time,
and commitment to develop DITC to improve performance. For regulatory bodies, the goal of achieving IT standards within the banking sector should go beyond policy making. The process should include capacity building in partnership with academics where theories could be employed to detect the practices.


PLEASE NOTE

This material is a comprehensive and well-written project, structured into Chapter (1 to 5) for clarity and depth.


To access the full material click the download button below


OR


Contact our support team via Call/WhatsApp: 09019904113 for further inquiries.

Thank you for choosing us!

📄 Pages: 94       🧠 Words: 12010       📚 Chapters: 5 🗂️️ For: PROJECT

👁️‍🗨️️️ Views: 299      

⬇️ Download (Complete Report) Now!

🔗 Related Topics

ASSESSMENT OF THE IMPACT OF INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) ON EDUCATIONAL DEVELOPMENT EFFECT OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) ON TAX ADMINISTRATION IN FEDERAL INLAND REVENUE SERVICE THE ROLE OF A COMPUTERIZED MANAGEMENT INFORMATION SYSTEM IN MANAGEMENT DECISION MAKING EFFECTS OF NEWCASTLE DISEASE VIRUS ON SOME REPRODUCTIVE PARAMETERS OF SHIKABROWN COCKS BANK LOAN MONITORING AND LOAN PERFORMANCE: A STUDY OF DEPOSIT MONEY BANKS IN NIGERIA EFFECTS OF TREASURY SINGLE ACCOUNT IMPLEMENTATION ANNOUNCEMENT ON SHARE PRICES OF LISTED DEPOSIT MONEY BANKS IN NIGERIA EFFECTS OF FIELD-BASED TEACHING STRATEGY ON INTEREST, RETENTION AND PERFORMANCE IN CLIMATE CHANGE AMONG SECONDARY SCHOOL STUDENTS EFFECTS OF AUDIT QUALITY ON EARNINGS MANAGEMENT OF LISTED OIL MARKETING COMPANIES IN NIGERIA ORGANISATIONAL CHANGE AND EMPLOYEES RESISTANCE IN FEDERAL COLLEGE OF EDUCATION ASSESSMENT OF THE EFFECT OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) ON STUDENTS' ADMINISTRATION IN AHMADU BELLO UNIVERSITY, ZARIA EFFECTIVE MARKETING OF AVIATION SERVICES: CASE STUDY OF THE NIGERIAN COLLEGE OF AVIATION TECHNOLOGY EFFECT OF TRAINING AND DEVELOPMENT ON WORKERS' PERFORMANCE IN NIGERIAN COLLEGE OF AVIATION TECHNOLOGY VALUE RELEVANCE OF ACCOUNTING INFORMATION OF LISTED INDUSTRIAL GOODS FIRMS IN NIGERIA COMPARATIVE VALUE RELEVANCE OF ACCOUNTING INFORMATION FOR CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS IN LISTED FINANCIAL SERVICE FIRMS IN NIGERIA THE ROLE OF THE LEGISLATURE IN POLICY MAKING PROCESS DEVELOPING SUSTAINABLE STRATEGIES FOR THE MARKETING OF INDUSTRIAL STARCH IN NIGERIA: "A CASE STUDY OF RAPHY JAY AGRICULTURAL AND FOOD PROCESSING COMPANY" THE EFFECTS OF GUIDED MORAL DILEMMA DISCUSSION ON THE MORAL JUDGEMENT OF YOUTH OFFENDERS EFFECT OF ENTREPRENEURIAL ORIENTATION AND BUSINESS MODEL INNOVATIONONTHE PERFORMANCE OF MICROFINANCE BANKS: MEDIATING ROLE OF IT-ENABLED DYNAMIC CAPABILITIES THE APPLICATION AND EFFECTS OF MARKETING CONCEPT ON ORGANISATIONAL PERFORMANCE MARRIED STUDENTS' PERCEPTION OF THE EFFECTS OF MARITAL PROBLEMS ON THEIR ACADEMIC PERFORMANCE IN POST-SECONDARY INSTITUTIONS

click on whatsapp