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AN EVALUATION OF THE MARKETING STRATEGIES OF SERVICE INDUSTRIES IN NIGERIA

( A COMPARATIVE STUDY OF UNION BANK PLC AND INLAND BANK PLC.)


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πŸ“„ Pages: 90       🧠 Words: 7102       πŸ“š Chapters: 5 πŸ—‚οΈοΈ For: PROJECT

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ABSTRACT

Given the competitive nature of the business world today, firms must be up and doing in order to meet the ever-increasing challenges of the economy. One vital way to succeed is for a firm to be able to strategically market its products or services. The banking industry, which is the focus of this study, is in business to render services. Therefore, the commercial banks must be prepared not just to provide the services, but to do so qualitatively and aggressively if they must survive. Gone are the days When banking was viewed as a "sellers market" whereby customers had the impression that they were priviledged to enjoy the services of a bank. Today it is the turn of the bankers to go out and seek for customers and also strive to retain them by identifying their various needs and satisfying them. This study was done to review the marketing strategies of Union Bank Plc and Inland Bank Plc. The findings have shownthat the two banks have only just begun to grasp the full meaning and understanding of marketing and its application to business. Even then, there are still to be found traits of poor staff attitude to customers, long delays in banks, lukewarm attitude of management towards rural banking, among others.

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πŸ“„ Pages: 90       🧠 Words: 7102       πŸ“š Chapters: 5 πŸ—‚οΈοΈ For: PROJECT

πŸ‘οΈβ€πŸ—¨οΈοΈοΈ Views: 350      

⬇️ Download (Complete Report) Now!

πŸ”— Related Topics

DISTRESS IN THE NIGERIAN BANKING INDUSTRY: A CASE STUDY OF ALLIED AND PROGRESS BANKS OF NIGERIA PLC STRATEGIES FOR EFFECTIVE REVENUE GENERATION IN NIGERIA EVALUATION OF THE EFFECT OF MANPOWER TRAINING AND DEVELOPMENT IN SERVICE ORGANIZATION EFFECTIVE MARKETING OF HOTEL AND CATERING SERVICES THE MARKETING PROBLEMS OF TEXTILE INDUSTRIES IN NIGERIA GREEN MARKETING AWARENESS AND CONSUMERS' PURCHASE DECISION OF FOREVER LIVING PRODUCTS EVALUATION OF THE CONTRIBUTION OF COMMUNITY BASED ORGANISATION (CBOs) TO THE DEVELOPMENT OF COMMUNITIES IN NIGERIA DEVELOPMENT FINANCING IN NIGERIA, AN EVALUATION OF THE PERFORMANCE OF KANO STATE'INVESTMENT AND PROPERTIES LIMITED. (1980 - 1989) IMPACT OF MICRO-PRUDENTIAL INDICES ON CAPITAL ADEQUACY RATIO OF DEPOSIT MONEY BANKS IN NIGERIA AN EVALUATION OF MONETARY INTEGRATION IN THE ECONOMIC COMMUNITY OF WEST-AFRICAN STATES (ECOWAS) GLOBALISATION AND EFFICIENCY OF DEPOSIT MONEY BANKS (DMBs) IN NIGERIA IMPACT OF SERVICE QUALITY ON SMALL AND MEDIUM ENTERPRISES INTENTION TO PURCHASE INSURANCE IN KADUNA STATE MATERNAL HEALTH CARE DELIVERY IN NORTHERN NIGERIA MARKETING STRATEGIES OF MULTINATIONAL COMPANIES IN THE NIGERIAN OIL INDUSTRY: A CASE STUDY OF SELECTED MULTINATIONAL OIL COMPANIES:- 1. SHELL PETROLEUM DEVELOPMENT COMPANY OF NIGERIA AND 2. MOBIL PRODUCING NIGERIA UNLIMITED. AN INVESTIGATION INTO THE STOCK PRICE BEHAVIOUR IN THE NIGERIAN STOCK MARKET IMPACT OF FIRM ATTRIBUTES ON EARNINGS QUALITY OF LISTED DEPOSIT MONEY BANKS IN NIGERIA CASH MANAGEMENT IN SELECTED RETAIL SUPER-MARKETS IN JIGAWA STATE, NIGERIA DETERMINANTS OF FINANCIAL PERFORMANCE OF LISTED FOODS AND BEVERAGES COMPANIES IN NIGERIA EFFECTIVE MANAGEMENT AND CONTROL OF PEOPLE'S BANK OF NIGERIA A STUDY OF MINNA IN NIGER STATE THE IMPACT OF CHANNEL MANAGEMENT AS A MARKETING STRATEGY FOR CONSUMERS' SATISFACTION: A STUDY OF SELECTED COMPANIES IN NIGERIA

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