DESIGN AND IMPLEMENTATION OF A COMPUTERIZED GUEST INFORMATION TRACKING SYSTEM

1.2 STATEMENT OF PROBLEM

Keeping record of visitors in a bank has been a big task for the management. Often the identity of the guest is forgotten as soon as he/she leaves the bank. This is a big security risk as there is need to maintain an automated record of daily visitors to the bank in case security issues arise. 3

1.3 PURPOSE OF STUDY

The purpose of this study is to design software that will serve as an electronic register to keep record of daily guest to the bank. The software will maintain a centralized database system for the purpose of information sharing.

1.4 SIGNIFICANCE OF THE STUDY

The software developed will be beneficial to the bank management in so many ways:

1. Maintain a centralized database for Guest records

2. Retrieve previous information on guest from the system easily using serial query language

3. Have a good surveillance on the guest information for security purposes

4. Know the number of guest they receive on daily basis

5. Track the frequency of a guest visitation to the bank

1.5 OBJECTIVE OF STUDY

The purpose of this research work is to develop a system that should be able to achieve the following:

1. To provide an electronic register to keep record of guest visit to the bank

2. To produce a system where information and output report will be produced much faster, more accurately and more detailed.

4

3. Keeping record of total number of guest coming to the bank on daily basis.

4. Keep track of old guest in case of any security breach.

5. Provide password to prevent unauthorized users from accessing and manipulating information.

1.6 SCOPE OF THE STUDY

This research project covers only records on the banks managers guest and some other management staff, as it will be difficult to maintain guest record on every staff of the bank.

1.7 CONSTRAINS AND LIMITATION

Due to time constraint and limited resources, the use of biometric could not be incorporated into the work for authentic identification of guest.

1.8 DEFINTION OF TERMS

ARRIVAL FILE: This is master file consisting of the guest name, companies name and address, state, country, nationality, profession etc. which also include the mode of payment to be used by the guest.

DATABASE: This is the collection of related data/information

GUEST: This guest are used in the contest of the work refers to individual, companies or corporate bodies that visited the bank 5

SOFTWARE: This is the logically written instruction that control the