TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
INTRODUCTION1.1 Background of the study
1.2 Statement of problem
1.3 Purpose of study
1.4 Delimitation and scope
1.5 Significance of study
1.6 Research questions
CHAPTER TWO
LITERATURE REVIEW2.1 Origin of communication
2.2 Definition of communication
2.3 Process of communication
2.4 Types of communication
2.5 Flow of communication
2.6 The role of communication
2.7 How communication effects performance of secretaries during and after school.
2.8 Problems that effect communication among students (IMT) secretaries.
2.9 Approaches to effective communication
2.10 The secretary –definition and roles.
2.11 Difference between a secretary and a shorthand typist or a clerk
2.12 Duties / roles of a secretary.
CHAPTER THREE
RESEARCH METHODOLOGY3.0 Introduction
3.1 Design of study
3.2 Area of study
3.3 Population of study
3.4 Instrument for data collection
3.5 Sources of data
3.6 Method of data collection
3.7 Method of data analysis
3.8 Validity of research instrument
3.9 Reliability of research instrument.
CHAPTER FOURData Presentation, Interpretation And Analysis
CHAPTER FIVE
Summmary, findings, conclusion and recommendations.
References
Appendix A
Appendix B