OCCUPATIONAL CHANGES AND THE ADVERSE EFFECTS ON THE SECRETARY

    The study examined the problems encountered by secretaries in some selected banks in Enugu metropolis
    A total of eighty-eight questionnaires were administered to eighty-eight secretaries in these banks. After the analysis, the researcher made some findings with respect to the sample population studied.
    That secretaries are not paid the same salary grade level as their counterparts in other profession
    That secretaries are not allowed to make use of their initiatives in carrying out their duties.
    That secretaries do not enjoy training opportunities etc.
    It was also fund out that the likely effects of these problems includes: Low productivity, poor quality jobs, lack of job satisfaction and so on.
    Some recommendations were made on what could be done so as to enhance the prospects of these secretaries. In  the light pf the above, it was recommended that the secretary's duties and responsibilities be matched with their qualifications and training.
    It was also recommended that adequate salaries, job satisfaction, job enrichment programmes and opportunities for retaining, seminars, conferences and professional membership be provided for them so as to enhance their job satisfaction, espirit de corps, rapport and word performance.

Table 1        Sample distribution
Table 2        Response to question one
Table 3        Response to question item two
Table 4        Response to question item three
Table 5        Response to question item four
Table 6        Response to question item five
Table 7        Response to question item six
Table 8        Response to question item seven
Table 9        Response to question item eight
Table 10        Response to question item nine
Table 11        Response to question item ten.
Table 12        Response to question two
Table 13        Response to question item eleven
Table 14        Response to question item twelve
Table 15        Response to question item thirteen
Table 16        Response to question item fourteen
Table 17        Response to question item fifteen
Table 18        Response to question item sixteen
Table 19        Response to question item seventeen
Table 20        Response to question item eighteen
Table 21        Response to question item three
Table 22        Response to question item twenty
Table 23        Response to question item twenty one
Table 24        Response to question item twenty two
Table 25        Response to question item twenty three
Table 26        Response to question item twenty four
Table 27        Response to question item twenty five
Table 28        Response to question item twenty six
Table 29        Response to question item twenty seven
Table 30        Response to question item twenty eight
 

Title page
Approval page
Dedication
Acknowledgement
Abstract
List of table
Table of content

CHAPTER ONE
INTRODUCTION
1.1    Background of the study
1.2    Statement of the problem
1.3    Purpose of the study
1.4    Research questions
1.5    Significance of the study
1.6    Delimitation of the study
1.7    Definition of terms

CHAPTER TOW
LITERATURE REVIEW
2.1    Brief history of the secretarial profession.
2.2    Definition of the word “secretary”
2.3    Categories of secretary
2.4    Attributes of a secretary
2.5    Problems of secretarial personnel
2.6    Occupational changes and its effects on secretary
2.7    Summary of literature review

CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1    Areas of study
3.2    Population of the study
3.3    Sample size
3.4    Method of investigation
3.5    The research instrument used
3.6    Validity of the instrument used
3.7    Method of administration and collection of questionnaires
3.8    Method of data analysis.

CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1    Relevance of responses to the research questions
4.2    Interpretation of data
4.3    Discussion of findings

CHAPTER FIVE
SUMMARY, RECOMMENDATION AND CONCLUSIONS
5.1    Summary of findings
5.2    Recommendations
5.3    Conclusions
5.4    Limitation of the study
5.5    Areas of further research
Reference
Appendix”
        1: Transmittal letter
        2: Questionnaire.