CHAPTER ONE
INTRODUCTION
A ROAD TRANSPORT BOOKING SYSTEM is used to track all information pertaining to Travel booking management. A travel agency is a retail business, that sells travel related products and services to customers, on behalf of suppliers, such as airlines, car rentals, cruise lines, hotels, railways, sightseeing tours and package holidays that combine several products. In addition to dealing with ordinary tourists, most travel agencies have a separate department devoted to making travel arrangements for business travelers and some travel agencies specialize in commercial and business travel only. There are also travel agencies that serve as general sales agents for foreign travel companies, allowing them to have offices in countries other than where their headquarters are located.
The British company, Cox & Kings,is sometimes said to be the oldest travel agency in the world, but this rests upon the services that the original bank, established in 1758, supplied to its wealthy clients. The modern travel agency first appeared in the second half of the 19th century. Thomas Cook, in addition to developing the package tour, established a chain of agencies in the last quarter of the 19th century, in association with the Midland Railway. They not only sold their own tours to the public, but in addition, represented other tour companies. Other British pioneer travel agencies were Dean and Dawson, the Polytechnic Touring Association and the Co-operative Wholesale Society. The oldest travel agency in North America is Brownell Travel; on July 4, 1887, Walter T. Brownell led ten travelers on a European tour, setting sail from New York on the SS Devonia.
Travel agencies became more commonplace with the development of commercial aviation, starting in the 1920s. Originally, travel agencies largely catered to middle and upper class customers, but the post-war boom in mass-market package holidays resulted in travel agencies on the main streets of most British towns, catering to a working class clientèle, looking for a convenient way to book overseas beach holidays.
A major development in long-distance Travel booking management since the 1950s has been the use of intermodal transportation carriers. Intermodal transportation is the combination of two or more transportation modes used to move travel booking from origin to destination. Intermodal transportation improves the transfer of travel booking from intercity movement to local distribution. An example of this is the combined use of trucks and trains to move cargo over longer distances. Truck trailers are loaded with goods, driven to a rail yard, and transferred to a rail flatcar. They are then moved a long distance by train, unloaded at the destination rail yard, and driven to a market or a supply warehouse. Such a travel booking trip is called trailer-on-flatcar (TOFC) or container-on-flatcar (COFC). Today almost 20 percent of all truck trailer loads traveling over 800 km (500 mi) in the United States are transported this way.
Intermodal transportation requires cooperation and agreements relating to prices and delivery arrangements among the different carriers. Similar agreements apply in the transportation of international travel booking. One way that travellers use technology to exchange information is by using electronic tracking devices and software. These tools allow travellers to monitor the progress of travel booking movement. Automatic equipment identification tags similar to bar codes are placed on containers and truck trailers for identification as they go through different stages of their trip.
1.1 STATEMENT OF THE PROBLEM
The management of Travel booking in Nigeria has over the years attracted poor patronage as a result of errors inherent in the system. It is no longer a new thing that loss of customers’ goods is now the order of the day, the reasons are not far-fetched. Due to this manual procedure involved in Travel booking management, clients have no other option than to be at the mercy of these error prone procedures.
Members of staff of ABC LIMITED one to the registered travelling agencies and a subsidiary of plc cannot provide their goods that is the nature of the method used in calculating the tonnage to know the amount of money to pay as travel booking fees.
The method of information storage in the company is poor. This limits the number of official documents accessible by the customers because the system is not capable of managing old items of information which could be of use to be customer of anytime.
There is little or no security control system where the customers’ goods, document and classified information of the customer could be safe guarded from unauthorized access.
SIGNIFICANT OF STUDY
To provide efficient, effective and timely travel service nationally and internationally.
Our main objective is to provide efficient, effective, timely service to all our customers. This is done by assisting our customers in planning their trip and obtaining best value.
Periodically we introduce innovative services and products than currently exist in the Nigerian travel market and develop a good approach to serving our customers.
1.2 PURPOSE OF THE STUDY
The loopholes existing in the management of travel booking under the suspicious of ABC LIMITED and the subsequent solutions to these existing problems were the driving force in undertaken this project or study.
1.3AIMS AND OBJECTIVES
The aims and objectives of this study is to design and implement a ROAD TRANSPORT BOOKING SYSTEM that will among other thing, make provision for a detailed breakdown of the customers weight of the goods / Travel booking, quick retrieval and display of information pertaining to the client.
Provisions is also made to check fraud and other criminal acts carried out by both parties involved in the transaction and this lead to security and control. Also another aim of this study is to provide a system that will manage the customer’s document from the port of loading to the port of discharge with his on ground there will be no conflict between the port of loading and port of discharge.
1.4 SCOPE OF DELIMITATIONS
This study is restricted to the full operations of ABC LIMITED travelling company.
1.5 ASSUMPTIONS
It is assumed that the new system will do the following:
a.the new system will create room for the client to know all the necessary facts about the vessel, mat is, the name of the vessel, the Nationality of the vessel and the voyage number with in the he shortest possible time so that transactions will be an easy task for the two parties involved.
b.The know the actual port of discharge and port of loading so that the two ports will create no conflict or confusion for the client as regard the documents to be signed and counter signed by the client. For example, the bill of loading.
c.The new system will create an avenue where by the measurement and Gross weight of the travel booking will be known and the commensurate fees to be paid.
d.The new system will also make all the on-line operations carried out in travel booking management in ABC LIMITED an easy task for official and staff of both establishment.
1.7 DEFINITION OF TERMS
Travelling: The acts of transportation goods by ship
Tonnage: A measure of the capacity of a ship (1 ton = 100 cubic feet.
Port: A place where ships load and unload travel booking shelter from storms
Vessel: This is a ship for transport by water.
Bill of loading: This is a list giving details of a ships travel booking
Consignee: This is a person or company to who in goods are send from the country of export and who receives them.
Manifest: A list of travel booking on a ship
Wharf: A list of travel booking on a ship
Berth: A place for a ship to be tied up in a harbor or anchored.
Port of loading: A place where ships load travel booking and leaves for the destination point
Port of discharge: A place where ships unload travel booking flow port especially a port or loading.
Harbor: an area of water protected from the open sea by land or walls, in which ships can shelter.
Agency: this is an organization authored to act for another.
Travel booking: term applied to goods being transported, it is also the term for the charge made for transporting the goods.
Buddy: A floating object fixed to the bottom of the sea, a rival etc to make a place that is dangerous for boats or to show where boats may go.
