TABLE OF CONTENTS
COVER PAGE
TITLE PAGE
APPROVAL PAGE
DEDICATION
ACKNOWLEDGMENT
ABSTRACT
TABLE OF CONTENT
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND
1.2 STATEMENT OF PROBLEM
1.3 PURPOSE OF STUDY
1.4 SIGNIFICANCE OF STUDY
1.5 RESEARCH QUESTIONS
1.6 DEFINITION OF TERMS
CHAPTER TWO
LITERATURE REVIEW
2.1 MEANING OF COMMUNICATION
2.2 FEATURES OF COMMUNICATION
2.3 PURPOSE OF COMMUNICATION
2.4 THE COMMUNICATION PROCESS
2.5 TYPES/METHODS OF COMMUNICATION
2.6 COMMUNICATION BARRIERS
2.7 PRINCIPLES OF EFFECTIVE/GOOD COMMUNICATION
2.8 IMPORTANCE OF EFFECTIVE COMMUNICATION
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 RESEARCH DESIGN
3.2 AREA COVERED BY STUDY
3.3 POPULATION OF THE STUDY
3.4 SAMPLE AND SAMPLE SIZE
3.5 INSTRUMENT FOR DATA COLLECTION
3.6 INSTRUMENT ADMINISTRATION
3.7 METHOD OF DATA ANALYSIS
CHAPTER FOUR
DATA ANALYSIS AND RESULTS
4.1 DATA ANALYSIS
4.3 DISCUSSION
CHAPTER FIVE
DISCUSSION AND RECOMMENDATION & CONCLUSION
5.1 DISCUSSION OF FINDINGS
5.2 RECOMMENDATION
5.3 CONCLUSION
5.4 LIMITATIONS OF THE STUDY
REFERENCES
APPENDIX
